Remote Call Center (Inbound Sales)
Must live within 60 miles of Post Falls, ID…
Our Qualfon Mission
Qualfon聮s mission is to help as many people as possible pursue their total vocation聴as individuals and as members of society聴by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients.
What We Offer
聲 All team members can further their education and earn a college degree through Qualfon University
聲 Our fantastic team members and supervisors embrace and live the Qualfon Mission & Values
聲 Team members have FREE access to personal and professional support through our care coaches
聲 Set schedules majority of shifts are 31-45 hours/week with other opportunities available
聲 Medical, dental benefits, vision, and life & accident insurance for full-time employees
聲 Competitive wages: $30,139.20 – $33,862.40 salary (base + potential bonus)
聲 Opportunities to earn additional income through incentives
聲 Paid Time Off pay -10 Days of Paid Time off in the first year
聲 6 Paid Holidays Per Year
聲 401(k) Company Match
More about this opportunity
Remote Work from Home position that will include virtual training from your home
Must live in the State of Washington
Must live 50 miles from our office on 4300 West Riverbend Ave. Post Falls, ID
We are looking for Call Center Sales Professionals to field Inbound calls with customers regarding mobile devices and plans. Professionals with the ability to close the sale through demonstrating features and benefits of our products and services.
Our elite client demands the best! Join our team where excellence and high performance are recognized!
We are an inbound sales and customer service center – Which means that customers are contacting you for help! Doing Sales means simply answering calls and helping the customer to decide what products and services they need!
Qualfon is a great place to work, grow and develop your career! Come partner with our Qualfon family.
What you will be doing:
Meet and Exceed Sales expectations
Highly driven to reach the incentives through achieving sales targets
Be energized and thrive in a fast-paced, high energy, and fun environment
Care for your customers by finding out additional needs, and placing order for any desired services or products
Maintain composure in challenging situations and employ a diplomatic approach to achieve effective resolution
We will supply the computer for use while working with Qualfon
路 High-speed Internet via wired ethernet connection, no WIFI, Satellite or Hot spot
路 Upload speed of 5 Mbps; Download speed of 10 Mbps
路 The Internet service provider (ISP) must be highly stable with 1% or less packet loss
路 Latency under 100ms.
路 Must have available cell phone or tablet and be able to install our required 2FA software for Multifactor authentication on that device
What skills you will need
路 GED or High School Diploma required; some college preferred
路 Customer Service and Sales skills
路 Prior work-at-home experience desired
路 Comfortable working self-managed
路 Minimum one-year previous customer service/sales experience required
路 Typing speed of 25 WPM with 90% accuracy required
路 Ability to multi-task efficiently
路 Computer knowledge in Windows-based application required
路 Must be at least 18 years of age
路 Manages emotions and maintains positive energy
路 Passion for meeting or exceeding performance goals
Hiring Immediately for Call Center Positions!
To complete a Voluntary Self-Identification of Disability Form, please visit our website at Qualfon.com
Job Type: Full-time
Pay: $30,139.20 – $33,862.40 per year
Benefits:
聲 401(k)
聲 401(k) matching
聲 Dental insurance
聲 Health insurance
聲 Paid time off
聲 Paid training
聲 Vision insurance
聲 Work from home
Shift:
聲 10 hour shift
聲 8 hour shift
聲 Evening shift
聲 Night shift
Supplemental Pay:
聲 Bonus opportunities
聲 Monthly bonus
Application Question(s):
聲 Do you live within a 60 mile radius of Post Falls, ID?
Location:
聲 Washington State (Required)
Work Location: Remote
