Walmart Inc. is a global retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. With a mission to help people save money and live better, Walmart serves customers through over 11,000 stores in 27 countries and e-commerce websites. Walmart is renowned for its commitment to creating opportunities and bringing value to customers and communities… around the world.
Job Title:
Part-Time Customer Service Representative (Work From Home)
Job Summary:
Walmart is seeking a dedicated and customer-focused individual to join our team as a Part-Time Customer Service Representative working from home. In this role, you will be responsible for providing exceptional service to our customers by handling inquiries, resolving issues, and ensuring a positive shopping experience.
Key Responsibilities:
? * Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
? * Resolve customer complaints and issues efficiently and effectively.
? * Provide product information, assist with order placement, and track deliveries.
? * Maintain accurate customer records and document interactions in our system.
? * Collaborate with other departments to address and resolve complex customer issues.
? * Stay updated on Walmart products, services, and policies to provide accurate information to customers.
? Required Skills and Qualifications:
? * High school diploma or equivalent.
? * Excellent verbal and written communication skills.
? * Strong problem-solving abilities and attention to detail.
? * Ability to work independently and manage time effectively.
? * Proficient in using computers and familiar with customer service software.
? * Previous customer service experience preferred but not required.
? Experience:
? * Previous experience in a customer service role is an asset but not mandatory.
? * Experience working remotely is preferred.
? Working Hours:
? * Part-time position with flexible hours.
? * Must be available to work evenings, weekends, and holidays as needed.
? Knowledge, Skills, and Abilities:
? * Strong interpersonal skills and a customer-centric attitude.
? * Ability to handle high-stress situations calmly and effectively.
? * Good organizational skills and the ability to multitask.
? * Proficiency with Microsoft Office and customer service software.
? * Ability to learn quickly and adapt to new processes and technologies.
? Benefits:
? * Competitive hourly wage.
? * Flexible working hours.
? * Work from the comfort of your home.
? * Opportunities for career advancement and professional development.
? * Employee discount on Walmart products and services.
? * Access to health and wellness resources.
? Why Join Walmart:
? * Be a part of a leading global retailer committed to innovation and excellence.
? * Contribute to a diverse and inclusive work environment.
? * Enjoy the flexibility and convenience of working from home.
? * Join a company that values and supports its employees growth and well-being.
? How to Apply:
To apply for this position, please visit our careers page at Walmart Careers and search for the Part-Time Customer Service Representative (Work From Home) job listing. Submit your resume and complete the online application form. We look forward to reviewing your application
